Privacy Policy & Terms of Service
Introduction
Welcome to Blue River Pool Service. We value your privacy and are committed to protecting your personal information. By accessing and using our website, you agree to the terms outlined in this Privacy Policy and Terms of Service. This page explains how we collect, use, and protect your data, as well as your rights and obligations when using our services.
- Information We Collect
We may collect the following types of information when you interact with our website:
Personal information: Name, email, phone number, address, and any other details submitted via our contact forms.
Communication preferences: Including whether you’ve opted in to receive SMS messages.
Technical data: Browser type, IP address, device info, pages visited, and time spent on our site.
- How We Use Your Information
Your information may be used for:
Providing services you’ve requested, including scheduling and appointment reminders.
Responding to inquiries and customer support.
Sending transactional messages such as confirmations and service notifications.
Sending promotional and marketing communications (only if you opt in).
Improving our website, services, and customer experience.
- SMS Communications
When using our contact form, you may choose to opt into one or both types of text message communications:
Transactional Messages
By checking this box, I consent to receive transactional messages related to my account, orders, or services I have requested. These messages may include appointment reminders, order confirmations, and account notifications among others. Message frequency may vary. Message & Data rates may apply. Reply HELP for help or STOP to opt-out.
Marketing Messages
By checking this box, I consent to receive marketing and promotional messages, including special offers, discounts, new product updates among others. Message frequency may vary. Message & Data rates may apply. Reply HELP for help or STOP to opt-out.
You may opt out of any SMS communications at any time by replying “STOP.”
- Sharing of Information
We do not sell or rent your personal information to third parties. We may share data only with trusted partners and service providers who help us operate our business (such as CRM or SMS delivery platforms), but only under strict confidentiality agreements. - Your Rights and Choices
You have the right to:
Access and update your personal information.
Opt out of marketing communications.
Request the deletion of your data.
Ask for a copy of the information we hold about you.
To exercise any of these rights, you may contact us at: mail@blueriverpoolservice.com
- Data Security
We implement reasonable security measures to protect your information. However, no system is completely secure, and we cannot guarantee the security of your data transmitted through the internet. - Terms of Use
By using our website and services, you agree to:
Provide accurate and current information.
Use the site for lawful purposes only.
Not misuse our services or try to access restricted areas of the site.
Not interfere with the functionality or security of the website.
- Updates to This Policy
We reserve the right to update or modify this Privacy Policy and Terms of Service at any time. Changes will be posted on this page with an updated effective date. - Contact Information
If you have any questions about this Privacy Policy or Terms of Service, please contact us at:
Blue River Pool Service
📧 mail@blueriverpoolservice.com
📞 386-888-1569
🌐 https://blueriverpoolservice.com